You will receive a telephone assessment and then a face-to-face appointment if required.

Outside these hours (8am - 6.30pm), or at the weekend, please call 111.

When We Are Closedtelephone_brown

If you require advice or an emergency visit outside of the surgery please phone 020 8969 7777. This number is open 24 hours a day, staff will take your details and contact the doctor on call, who will then advise you by phone or visit you at your home. KCW GP Co-op provide our out-of-hours cover.

111 Service

Alternatively you can access urgent assistance by calling NHS 111 service on 111. A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website